Our Payment API follows the main Protocols and Laws. All to ensure compliance and security in each transaction.
AES 256 encryption OrbitPay follows the 256 bit AES (Advanced Encryption Standard) encryption standard, which means that any data you enter on exchange.com will be encrypted first. Therefore, no one can access your data.
From PIX to Boleto, we cover all territories of Brazil and offer the most used payment methods by Brazilians.
Integrate the most used instant payment solutions by Colombians and ensure ease and security for your customers in real time.
Integrate the most used instant payment solutions by Taiwan and ensure ease and security for your customers in real time.
If you have received a payment order in our name through a third party, without knowing the destination of your money, we ask you to contact our customer service department and send us as much information as possible (CPF or CNPJ number, the received boleto), so that we can conduct an internal investigation. We clarify that neither we nor our partners contact or send bank slips through the WhatsApp application or similar. Therefore, do NOT make any payments originating from these means of communication.
No. SmartFastPay does not accept payments from legal entities. If you have made a payment through a CNPJ, you should communicate with the partner site where you made the purchase, providing the data (Name, CNPJ, amount, and date of purchase) and request a refund. (refund fees may apply).
The response time by email is up to 2 business days. We ask that in the initial contact the customer already sends us a complete description of their doubt or problem, along with the account data (email, CPF) and the payment voucher..
Always transfer the exact amount of your request. If a different amount is transferred, the deposit cannot be completed automatically by our system. If the deposit is not completed, the customer must contact the purchase site and inform that they made a different amount than their request, so that either a refund is made or credit is released. (refund fees may apply).
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